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May 2013

Silverbyte completes installation of the Optima Hotel Management Software Solution at 13 hotels in Germany in only 6 weeks.

May 14, 2013 – Silverbyte Systems has completed the installation of its Optima Hotel Management Software solution at 13 Leonardo Hotels in Germany in record time of only 6 weeks.

Leonardo Hotels has completed the acquisition of 20 former hotels of Queens Moat Houses Holding Germany (QMH) in April 2013, including 15 Holiday Inn Hotels, 4 Best Western Hotels and one Queens Hotel, and has currently put them into operation. 13 hotels, located in Berlin, Düsseldorf, Cologne, Hamburg, Heidelberg, Mannheim, Hanover, Baden-Baden, Aachen and Karlsruhe, have been branded as Leonardo Hotels and Silverbyte was requested to implement the Optima software solution in all 13 hotels as fast as possible.

Silverbyte teams started immediately the process of installation, implementation, training and changeover of the Brilliant system in all hotels, including Optima PMS, Multi-PMS, online connection to sales channels (GDS and IDS), online web site booking engine, POS and Events management in all the hotels with full connection to Leonardo Hotels central management tools such regional CRS, daily snapshots and Optima Mobile abilities. The project was completed in record time of six weeks to the satisfaction of the hotels’ staff and the group’s management.

David Boker, General Manager of Silverbyte Systems, said: “The project has been a challenge in terms of delivery. It is a great credit to our team that Optima was implemented quickly, smoothly, on time and in line with the Leonardo Hotels’ requirements and standards".

“The execution of the training, set-up and implementation went according to plan with no delays whatsoever” said Daniel Roger, General Manager Europe, Leonardo Hotels “Optima PMS operation is running in the new hotels now for two weeks, as if it had been running for a long time. Our staff is very happy with this very friendly software and the hotel managers greatly appreciate the various marketing reports and tools that they can use on a daily basis. Optima system is being used in all our 85 hotels in six countries”.

"The investment is in line with our expansion plans," said David Fattal, CEO of Fattal Hotels/Leonardo Hotels. "We still want to continue to grow and are negotiating further projects in major cities in Europe."

Fattal Hotel Group includes 85 hotels with over 16,000 rooms. (Germany, Austria, Switzerland, Belgium, Hungary and Israel). Following the QMH Germany portfolio acquisition, Fattal Hotels is now managing 45 hotels in 20 cities in Germany.. (see Leonardo Hotel press release and an interview with Mr. Shay Raz,  Director of Revenue & Development at Leonardo Hotels)

Hotel software in Germany
Silverbyte and Leonardo teams celebrating the successful production in Leonrado Hotel Aachen

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