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July 1st, 2003. Golden Tulip

The Golden Tulip Privilege Dead Sea Hotel Replaced its old computer Systems with the Optima Line of Hotel Management System  

Silverbyte Systems a leading provider of information technology solutions for the hospitality industry, has installed its Optima Hotel Management System at The Golden Tulip Privilege Dead Sea Hotel, operated by Fattal Hotels.

The Optima Hotel Management System units installed in the hotel are:

Optima PMS - A state of the art; Windows based Property Management System that incorporates the latest in advanced technology. It is designed to provide all the features of a sophisticated Front Office system linked with other computerized hotel applications on one relational SQL database.

Optima Easy POS - An advanced computerized system for restaurants, coffee shops, fast food counters, pubs and other Hotel outlets.

OscarAn advanced Guest service center application that tracks all guests requests and complaints, makes sure guest receives a quick response and verifies guest’s satisfaction.

Optima Spa A spa scheduling and management system fully integrated with the PMS.

The hotel information and database was added to the Fattal Hotels Multi Property Management System (Optima MPMS), Optima CRS, Optima Sales & Quotations and all other central applications running on the group’s server farm in the southern resort city Eilat.

"Fattal Hotels enjoys a long, productive and positive working relationship with Silverbyte Systems at all other properties throughout the country, and we are making this investment in technology with confidence," said Mr. David Fattal, President of the Fattal Hotels.

Delfin Afota, Vice President for operations of Silverbyte, stated, "We are pleased with this installation. The whole process took us less than two weeks. The Optima systems are easy to define and operate, yet still offer a depth of features that improve management efficiency and guest services. Its advantages to hotel groups such as Fattal Hotels have proved to be unique. I hope the group will continue growing. "

About the Golden Tulip Privilege Dead Sea

The Golden Tulip Privilege Dead Sea Hotel is a deluxe European style hotel situated in Ein Bokek on the shores of the Dead Sea. At 400 meters below sea level, it's the lowest point on earth. The hotel offers 306 luxurious rooms and suites, all equipped with minibar, cable TV with pay movies, D/D phones, safe and radio.

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