We at Silverbyte are keeping it simple and elegant, orientating our developments to meet all changes and trends in the hospitality industry.
Giving you the opportunity to transform your guest’s experience and level it up.
We believe in “doing it right from the first time” with the enormous knowledge the company obtains due to our highly qualified staff.
We focus all our efforts so that the Optima Solution gain profitability growth for our customers.
Silverbyte’s philosophy is that although all hotels are selling the same product, each hotel and hotel chain is managed and operated differently.
We believe that it is not the customer who should adapt himself to the system but the system should adapt itself to the customer needs.
This is why the Optima Hotel Management Software solution is not sold as an “Off the shelf” product but an integrated system that can be customized to the customer needs.
The parameters in the system help the hotel or the chain to implement their own management concepts into the system.
Based on this, our support team, training team, and implementation team consist of high-class ex-hoteliers. Our teams have a deep understanding of customer needs, guest experience, various requests, feels etc. and could amend the support, the training and the implementation to be as much accurate as possible.
To be as much personalized as possible.
We provide a 24/7 high-class support level, customized training and implementation, and an ongoing escort once activating our programs.
Our development and QA team consists of leading personalities in this field to adapt and maintain the cutting edge technologies, in order to provide our clients with the First-class technologies.
New and improved versions are released every once in a while.
The development department is using advanced development tools and strict standards of analysis and programming resources.
Modifications to the system are being done constantly to meet requirements of our customers that are currently not in the system. Each Optima application has only one international version that is updated, upgraded and tested constantly, so when a new feature is added to meet a request of one customer, eventually everyone benefits from it.